Hospitality + Catering

Trading now for over 8 years, Eagle and Child, Ramsbottom was a key instigator to Ramsbottom’s success as a culinary and tourism honeypot.

The story:

  • boarded up pub with bad reputation, closed for 18 months;
  • to top notch 4 star graded Inn which trains and employs disadvantaged young people from local communities.

Eagle and Child operates as a social enterprise so tracking social outputs and outcomes and supporting the local community is a central part of the ethos of the business. This includes how the business supports the local economy through sourcing produce and labour locally whilst delivering a great food offer and hospitality in a comfortable pub/inn environment, appealing to leisure and business travellers.

The unique ‘Incredible Edible beer garden’ with kitchen gardens developed from derelict waste ground and completely landscaped with a polytunnel, hens and fruit and veg allotment beds.
Alongside the horticulture, there are a range of community artwork projects with willow sculptures including ‘James and the Giant Peach’ to appeal to young customers’ imaginations!

Following a 5 year initial trading period, a significant refurbishment and investment programme was realised to all parts of the business to meet a niche in the market with a high quality boutique accommodation offer for Ramsbottom – often referred to as the jewel in Bury’s crown. High quality accommodation with majestic views helped to further drive the tourist trade and grow the customer base across new leisure and corporate markets.

Recent accolades & accreditations

UK Publican of the year, 2020, Pub20 Awards

UK Pub of the Year, 2017 Great British Pub Awards

Visit England 4 Star Gilt accommodation

Lancashire Life ‘Family Dining’ and ‘Best Food Pub’ winner

Sawday’s Community Pub 2015/16 and 2019/20

Consultancy services offered:

‘Respite’ management and business critique: ‘Live in’ respite management to allow business owners an opportunity to have a real holiday, whilst the site and team is managed by Glen. During the period of respite management, Glen will collate a business critique, which will identify areas of improvement and efficiency savings which can be used to develop a company business plan or a number of targets to support managers and owners.

Business planning: Whole staff business planning approaches to engage all members of the team and use the findings to create team and appraisal targets that link directly into the full company business plan.

Developing ‘in-house’ training and development programmes: From basic induction through to appraisal processes and linking targets and performance to the company business plan targets. Incorporation of nationally recognised qualifications and opportunities to gain work experience abroad.

Social programmes and education: Establishing links and partnerships with schools, youth offending teams, apprenticeship providers and developing a company strategy.